Frequently Asked Questions

Every Palm Vintage hat is designed with purpose. From nostalgic, vintage-inspired aesthetics to our signature back tag that reads “Somebody Loves You,” each hat is made to look good, feel good, and remind you (and others) of what really matters.

Yep! All our hats come with adjustable snapback or strap back closures to fit most head sizes comfortably.

Absolutely. A portion of every drop goes to a rotating ethical organization doing real-world good. Each release supports a new cause — we announce the partner for each drop so you know exactly where your impact is going.

Wear Your Impact 🍉
This season, Palm Vintage is proud to stand with communities in Gaza. A portion of proceeds from this drop will go to Anera, a dedicated nonprofit providing essential aid, medical care, and long-term support to communities in Gaza and across Palestine.

Every hat you purchase helps deliver food, healthcare, and hope to families facing unimaginable challenges. It’s more than fashion — it’s a way to stand together, support others, and make a real impact in the world.

Yes! We love hearing from our community. Send us your favorite ethical causes via our contact form or DM us on Instagram @palmvintage.ltd

Once your order ships, you’ll get a tracking number via email. If you don’t see it, check your spam folder — or contact us if you still need help.

Orders usually ship within 2–4 business days. Delivery times vary depending on your location — most U.S. orders arrive within 5–7 business days.

We accept returns or exchanges on unworn items within 30 days of delivery. Take a look at our refunds policy at the bottom of this page or shoot us an email at support@palmvintage.com and we’ll guide you through the process.

That’s on us. If your item shows up damaged or defective, let us know within 7 days of receiving it and we’ll make it right — product images required.